Frequently Asked Questions
What makes dealr.cloud so awesome?
dealr.cloud is awesome because
- it combines all the systems a dealer needs to operate into a single integrated and connected solution.
- it solves countless day-to-day inefficiencies around the dealership.
- it’s cloud-based and can be accessed anywhere and from any device.
General
Yes. There are granular permission controls in dealr.cloud that let you limit what a user can see and edit.
Yes. Yes we did.
Yes! With some advanced technology we've implemented, whenever one user makes a change, the change instantly propagates to every computer so no one overwrites anyone else's work!
Absolutely. It's your data!
dealr.cloud is SOC 2 certified. Your dealership’s operations and customer data remain fully encrypted and protected at every step.
Yes. Ask us how!
Onboarding with dealr.cloud is simple and guided. From day one, our team walks your dealership through setup, training, and system adoption. We handle the details, make sure your data and forms are ready, and provide hands-on support so you and your staff can start running on dealr.cloud quickly and confidently.
Yes! Our Technical Support team is on-site at our Colorado offices. We offer phone, live chat, and email support.
Inventory
Yes. CARFAX and AutoCheck reports can be pulled and displayed directly inside of dealr.cloud.
Yes. We can pull JD Power values and print out a valuation sheet that has the VIN on it for easier funding.
Yes. You can record flooring information for each vehicle in inventory and dealr.cloud will track and add interest onto the total cost for that vehicle day-by-day so you can have a better understanding of your liability.
CarGurus, AutoTrader, Cars.com, Vast, CARFAX, Carsforsale.com, Listingallcars.com, and TrueCar to name a few, but if we don't have a feed set up for the company you want us to send inventory to we just call them up and build a new feed for your inventory to get wherever it needs to go!
Yes. The dealr.cloud system can automatically add the overlay from your settings to your photos. This allows you to instantly display logos, phone number, or other information on top of the images of your vehicles.
This mainly depends on your plan. Give us a call and we can give you our available options!
Yes. You can take pictures using the camera app and then select the photos to upload to dealr.cloud or you can take the pictures directly inside the dealr.cloud app.
Deals
Yes! We have an internal loans/BHPH system to manage your customer accounts.
Yes. We calculate true leases using the money factor and capital cost and our numbers line up perfectly with those from CULA. We calculate profits that include your lease reserve and can push over to the dealr.cloud accounting system with appropriate assets and liabilities suiting the lease.
We built dealr.tax, which supports tax rate pull for many US states.
Yes, for Colorado dealerships. Visit us at DealerTitleSolutions.com, built and supported by the Dealr Team!
Yes. And for certain states we have state-specific reporting to streamline tax filing.
Leads
Yes. Almost every data point is exportable from our reporting module. Let us show you how it works.
Yes. You can set up round robin schedules for specific users on specific days so that leads are always going to the right users.
Yes! This is the beauty of an all-in-one system! The deal is created directly from the lead and has all the lead info and vehicle info you’ve already entered. Structure as many deals as you'd like through worksheets, then convert to a deal for paperwork, e-signing, and taking payments.
Yes! You can create customized default tasks as well as one-off tasks for every lead in the CRM, ensuring your customers get a personalized experience specific to your dealership.
Service
Yes. You can assign mechanics to entire tickets and individual labor hours.
We can meet your service needs through one of three Service Plan options: Basic, Pro, and Plus. We’ll walk you through your options on a demo.
Yes. Any time you update a service ticket, inventory costs are automatically updated.
Not at this time. The schedule in dealr.cloud is designed to work independently, keeping everything organized right inside your system.
Yes! With Service Plus, we offer options for pulling parts and labor from 3rd-party systems. Ask us for more information!
Currently, you will still need to order parts through your existing providers, and dealr.cloud makes it easy to record and track those details in one place.
Websites
Yes. Since all of our websites are secured all of your customers' entered information is safe. The finance application on your website will come directly into dealr.cloud and a lead.
We currently work with a small set of designs, but they are all heavily modifiable depending on your needs. If you look at the websites page you can see a few of the designs and click into some of our websites at the top of the page so you can get a sense of what can be done.
Yes. All of our websites are responsive to enable your customers to see the most information on any device.
Super duper fast as you and your customers expect! Our typical load times are under 1.5 seconds and the websites load quickly on mobile devices that don't have great internet connections.
The websites are customizable with our CMS (Content Management System). With different easy-to-edit blocks, you can easily add new content to your website.
It's normally instantaneous, but sometimes takes a few seconds to propagate. On the rare occasion, our quick sync doesn't work, a backup sync happens every 15 minutes.
Yes. We can show the CARFAX report inside of a snapshot dialog when you hover over the CARFAX logo, and your customers can click in to see the full report. AutoCheck can be seen on your website as well for each vehicle in inventory.
Accounting
Yes. Our dealership-specific accounting system is incredibly powerful and enables every accounting capability you'll need.