dealr.cloud Logo dealr.cloud Logo
dealr.cloud Logo
  • 720.772.7706
  • Features
    One System for your Entire Dealership
    Cloud-Based
    Learn More
    Inventory
    Learn More
    Deals
    Learn More
    Leads
    Learn More
    Service
    Learn More
    Websites
    Learn More
    Accounting
    Learn More
    Efficiency
    Learn More
    FAQ
    Read all about it!

    720.772.7706

    Schedule Demo
  • Pricing
  • Company
  • Insights
  • Log In
  • Insight Automotive LOG IN Get Started
  • Insight Automotive LOG IN Log In Get Started

Frequently Asked Questions

What makes dealr.cloud so awesome?

dealr.cloud is awesome because

  • it combines all the systems a dealer needs to operate into a single integrated and connected solution
  • it solves countless day-to-day inefficiencies around the dealership
  • it’s cloud-based and can be accessed anywhere and from any device
Schedule Demo
Get Started
General
  • You spelled dealer wrong in your name.

    Yes. Yes we did.

  • What if the internet goes down?

    Well, you're probably going to be unable to sell a vehicle using a desktop based system too! You still have to get tax rates, submit finance applications, generate temporary permits, and more, all requiring the internet.

  • How many users can I have?

    If you're on the business plan, you can have as many users as you want! We want everyone at your dealership to use dealr.cloud!

  • Can I have two users work on the same thing?

    Yes! With some advanced technology we've implemented, whenever one user makes a change the change instantly propagates to every computer no one overwrites anyone else's work!

  • Can I download my data?

    Yes. There are various ways to download your data.

  • How secure is my data?

    Super duper secure. We take security very seriously, and everything we program is built to be secure and avoid the potential of data corruption, unauthorized access, data interception, and more.

  • Can I search for a previous customer?

    Yes. Every time you create a lead or a deal you have to enter the customer's name, and as you're entering their name the system searches existing customers and provides a list you can select from.

  • Can I customize reports?

    Yes. You can filter by date, status, salesperson, stock number, and more. The system outputs PDF reports in varying detail depending on your use case, or you can download a CSV that has every column of data you could ask for!

  • Can I limit a user's access?

    Yes. There are fine-grained permission controls in dealr.cloud that let you limit what a user can see and edit.

  • Do you record activity logs?

    Yes. It's a little big brotherish really. You can look at a deal, vehicle, or lead and see exactly what was changed, when, and by whom. You can also go see what an individual user is doing to see if they deleted something that shouldn't have been deleted.

Inventory
  • Can I keep inventory from being exported?

    Yes. If a vehicle is marked as inactive it isn't exported to your advertising sites or your website. You can also have a vehicle displayed on your website that isn't advertised anywhere else, like a boat or RV for instance.

  • Can I record flooring?

    Yes. You can record flooring information for each vehicle in inventory and dealr.cloud will track and add interest onto the total cost for that vehicle day-by-day so you can have a better understanding of your liability.

  • Can I customize stock numbers?

    Yes. We have a custom stock number generation ability that enables us to basically program a specific stock number scheme so that even the most complicated stock generation becomes easy!

  • What can I search inventory by?

    You can search by year, make, model, stock, vin, age, status, and more. You also don't need to enter in the full search term to get a result! Type in the middle 5 digits of a VIN? You'll instantly get a result!

  • What websites can I send inventory to?

    CarGurus, AutoTrader, Cars.com, Vast, CARFAX, Carsforsale.com, Listingallcars.com, and TrueCar to name a few, but if we don't have a feed set up for the company you want us to send inventory to we just call them up and build a new feed for your inventory to get wherever it needs to go!

  • Can you automatically add a photo overlay?

    Yes. We can setup an overlay that puts your logo, phone number, and any other information you want, onto your images automatically when you upload them.

  • How many pictures can I upload?

    As many as you want! We don't put a limit on the number of photos you can upload. Though, if you're consistently uploading over 100 photos per vehicle we will probably talk in order to arrange some custom pricing for you.

  • Can I take pictures on my phone?

    Yes. You can take pictures using the camera app and then select the photos to upload to dealr.cloud or you can take the pictures directly inside the dealr.cloud app.

  • Can you run CARFAX/AutoCheck reports?

    Yes. CARFAX and AutoCheck reports can be pulled and displayed directly inside of dealr.cloud.

  • Can you pull NADA values?

    Yes. We can pull NADA values and print out a valuation sheet that has the VIN on it for easier funding!

Deals
  • Do you do BHPH?

    Yes! We have an internal loans/BHPH system to manage your customer accounts.

  • Can you do leases?

    Yes. We calculate true leases using the money factor and capital cost and our numbers line up perfectly with those from CULA. We calculate profits that include your lease reserve and can push over to your accounting system with appropriate assets and liabilities suiting the lease.

  • How do you get your taxes?

    We built dealr.tax, a CO state certified tax locator, that can pull taxes based on address for anyone in Colorado. We've found that it is extremely accurate and, since it's built right into dealr.cloud, can minimize the number of potential errors you'll run into since it inserts the numbers right into the tax rate fields.

  • How many trades can I have?

    As many as you want! We don't put a limit on the number of trades! There are some potential form issues when you have a ton of trades on a deal, but 3-4 isn't a problem.

  • How do you print Oki forms?

    We have a small application that gets installed onto your computer that our cloud based software can communicate with to send dot matrix forms to your printer. We don't have any problems with aligning forms to a specific position or printing custom dot matrix forms. You can even print to the dot matrix printer, along with the laser printer for the regular paperwork, from your phone! This enables a truly mobile experience.

  • Can I generate a sales tax report?

    Yes. We generate a detailed jurisdiction breakdown, along with a deal-by-deal breakdown, for you to use when paying sales taxes. Theoretically (we can't provide any tax advice) the report's numbers can be entered directly onto Colorado's DR0100 tax remittance form.

Leads
  • Can I round-robin leads?

    Yes. You can setup round robin schedules for specific users on specific days so that leads are always going to the right users at the right times.

  • What phone number do texts come from?

    We assign a specific phone number to your dealership that is only usable by your dealership. Texts come from that number. When someone calls that number it gets forwarded to the salesperson who was texting them or, if they've never been texted, to the main dealership number.

  • Do you require a double opt-in for texts?

    No. A double opt-in is when a customer is required to reply YES to the first text in order to enable texting. Since we're not sending automated texts to customers we dont require a double opt-in, however the customer can opt-out by texting STOP and that will permanently block you from being able to text them.

  • Can I customize lead tasks?

    Yes. You can customize the tasks that get created when a lead comes in from a lead source, when a lead is created manually, and when a deal gets sold.

  • Can I customize sorting of leads?

    Yes. You can sort by what needs attention, name, assigned user, when the lead was created, when the lead was last modified, and more. You can filter by name or by any of the vehicles a customer is interested in.

  • Can I export leads?

    Yes. You can generate a report for leads, filtered as you want, and get a CSV out that you can upload to a newsletter service, send bulk mail to, and more.

  • Can I create a deal from the lead info?

    Yes! This is the beauty of an all-in-one system! The deal is created directly from the lead and has all the lead info and vehicle info you entered. You can create as many worksheets as you want on a lead, for whatever vehicles you want, and when the customer is ready to buy you click a button and it converts the worksheet to a deal for final paperwork and payment collection.

Service
  • Does internal service add to inventory costs?

    Yes. Any time you update a service ticket inventory costs are automatically updated.

  • Can I assign mechanics?

    Yes. You can assign mechanics to entire tickets and individual labor hours.

  • Can the schedule sync with other services?

    No. The schedule in dealr.cloud is by itself and can't sync with Google Calendar or any other calendar services.

  • Can I search for parts & labor?

    No. Currently you have to lookup parts and labor using other services and then enter the information into dealr.cloud.

  • Can I order parts?

    No. Currently you have to order parts using other services and then enter the information into dealr.cloud.

Websites
  • How fast are your websites?

    Super duper fast. Our typical load times are under 1.5 seconds and the websites load quickly on mobile devices that don't have great internet connections.

  • Can I customize my website?

    Yes. We give you direct access to the same editor we use to build your website. Most things, like changing the images in a slideshow or modifying text on your about us page, are easy for anyone to do. When you want to make significant appearance or style changes to your website then we will have to discuss that service separately.

  • Will you control my domain?

    No. dealr.cloud will never own or control your domain. You will keep your hosting on whoever you have, such as GoDaddy, Bluehost, 1&1, or anyone else, and we will simply forward the domain to dealr.cloud for your website to get displayed.

  • When does inventory sync to the website?

    It's normally instantaneous, but sometimes takes a few seconds to propagate. In the rare occasion our quick sync doesn't work, a backup sync happens every 15 minutes.

  • Are your websites responsive?

    Yes. All of our websites are responsive to enable your customers to see the most information on any device and so that search engines rank you higher for SEO.

  • What website designs do you have?

    We currently work of a small set of designs, but they are all heavily modifiable depending on your needs. If you look at the websites page you can see a few of the designs and click into some of our websites at the top of the page so you can get a sense of what can be done.

  • Can CARFAX/AutoCheck show on my website?

    Yes. We can show the CARFAX report inside of a snapshot dialog when you hover over the CARFAX logo, and your customers can click in to see the full report. AutoCheck can be seen on your website as well for each vehicle in inventory.

  • Can I have a finance application?

    Yes. Since all of our websites are secured all of your customers' entered information is safe. The finance application on your website will come directly into dealr.cloud and the fields will be sorted into their appropriate sections on dealr.cloud.

Accounting
  • Do you have a general ledger?

    Yes. Our internal accounting system is incredibly powerful and enables every accounting capability you'll need.

Got another question?
Just ask!

Features

  • Cloud-Based
  • Deals
  • Inventory
  • Leads
  • Service
  • Websites
  • Efficient
  • Accounting
  • Pricing
  • FAQ
  • Schedule Demo
  • Get Started
  • Inquire
  • Company
  • Blog
Call us Today
720.772.7706
dealr.cloud Logo
Terms of Use | Privacy Policy
Copyright © 2023 Dealr, Inc.